Federal government

Keep the federal record connected to the public conversation.

When agency social content meets the federal-record definition, it must be managed under agency policy and applicable schedules. Brolly captures posts, comments, revisions and media from connected official accounts so records, communications and FOIA teams can review the same chronology.

Records officersCommunications teamsFOIA professionals
Public-sector communications professional reviewing an official channel
The record begins in a public moment.Illustrative public-sector communications scene. No customer relationship or endorsement is implied.
The framework

Three authorities. One agency-owned process.

The content, business context and agency policy determine what becomes a federal record and how it must be managed.

FRA

Federal Records Act

Agency content that documents government organization, functions, policy, decisions or operations may meet the federal-record definition.

NARA

NARA guidance

Records officers identify in-scope accounts and content, preserve needed context and apply approved schedules.

FOIA

FOIA

Authorized teams search potentially responsive records, then determine responsiveness, exemptions, redaction and production.

Brolly supports capture, retention configuration, search, review and export. The agency and its authorized officials make classification, scheduling, legal-review, redaction and disclosure decisions.

The teams behind the workflow

Public communication and records review stay connected.

Different federal functions can work from the same captured chronology while retaining their own authority and access.

Federal communications and records professionals reviewing a public briefing
Communications and records coordinationReview the official update, public context and captured revision history together.
Federal records and FOIA team reviewing a document chronology
FOIA and authorized production reviewSearch potentially responsive material, then apply agency procedures for review, redaction and production.

Illustrative editorial images. The people and settings shown are not federal employees, Brolly customers, agencies or endorsements.

One public update. One connected federal chronology.

This fictional scenario explains the relationship between a public channel and the authorized record without representing an exact application screen.

Public channelFictional scenario
The public briefing begins at 2:00 PM. Updated access information is available on the agency website.
Public question
Will a transcript and supporting materials be published afterward?
Capture
+ custody

Source, revisions and review history stay connected

Federal chronologyAuthorized review
Record FG-0427Retained
Source capturedPost, account identity, timestamp and media context retained.
Revision preservedUpdated wording remains connected to the original capture.
Agency reply connectedThe public question and official response remain in chronology.
From channel to authorized action

Capture first. Apply agency judgment next.

Technology preserves the source and context. Authorized teams apply policy and legal judgment.

01 · Connect

Define official accounts

Confirm the agency channels and content scope that should be captured.

02 · Preserve

Keep the chronology

Retain captured posts, comments, edits, deletions, media and metadata together.

03 · Review

Apply policy

Records, communications and counsel assess content under agency procedures.

04 · Produce

Prepare authorized output

Search, review and export records in the formats required for the workflow.

Evidence, not decoration

Three views of the same retained record.

Each exhibit communicates a capability without presenting an unverified federal application interface.

Revision ledger

Original and changed wording

Review captured versions in their chronology.

Original post 1:42 PM
Edited wording 1:58 PM
Current public view 2:06 PM
Connected conversation

Source, question and reply

Keep public context associated with the official update.

Agency update
Briefing access information published.
Public question
Will supporting materials follow?
Agency reply
Transcript and files will be posted.
Production bundle

Structured evidence together

Prepare authorized records for downstream review.

Account identityVersion historyConversationExport context
ISO 27001 Information Security certification
Security assessment

Documented controls for agency review.

Brolly is ISO/IEC 27001:2022 certified and CSA STAR registered. Security documentation is available to support your agency's assessment process.

NIST SP 800-53 alignedAES-256 at restTLS 1.2+MFARole-based access99.95% uptime SLA
Federal questions

Asked by records officers and FOIA teams.

Does the Federal Records Act cover social media?
The Federal Records Act defines records by content and business context rather than medium. Agency social media content that meets the federal-record definition must be managed under agency policy and applicable NARA-approved schedules.
What does NARA expect agencies to do?
NARA guidance directs agencies to identify social media records, determine what content and context must be captured, and manage those records under approved schedules. Agency records officers remain responsible for classification and disposition decisions.
How does FOIA apply to agency social media?
Agency-held social media records may be responsive to FOIA requests. Brolly supports authorized teams with search, chronology review and structured exports; the agency determines responsiveness, exemptions, redaction and production.
Is a platform export enough?
Platform exports vary in scope and may not preserve every comment, revision or surrounding context an agency needs. Independent capture from connected official accounts can support a more complete, searchable record.
What security information is available for assessment?
Brolly is ISO/IEC 27001:2022 certified and CSA STAR registered, with controls aligned to NIST SP 800-53, AES-256 encryption at rest, TLS 1.2+ in transit, MFA and role-based access. Assessment documentation is available on request.

Keep the public moment. Support the authorized record.

See how connected official channels, revision history and conversation context can support your agency's records workflow.