PWPublic works department
Road repairs begin Monday. The east entrance remains open during the works.
Resident question
Will accessible parking remain available?
Will accessible parking remain available?
⚖️Public-records guidance for every state
Government
Keep the public conversation connected to the government record.
Official posts, public comments, replies, edits and deletions can become part of a government record. Brolly captures activity from connected official accounts so communications, records and counsel can review the same chronology under their state's law and agency policy.
Connected official accountsRevision historyStructured exports
- 1Official accountsDistrict, department and agency channels connected
- 2Public contextPosts, replies, comments and captured media
- 3Change historyCaptured edits and deletion events retained
- 4Structured outputPDF, CSV, HTML, JSON and associated media
The Obligation
The record may extend beyond the original post.
Content and business context determine record status. Depending on state law and agency policy, the surrounding public conversation and subsequent changes may also matter.
| Posts & announcements | Official posts may document agency decisions, services and public information. |
|---|---|
| Comments & replies | Public questions and agency replies can provide relevant conversation context. |
| Edits | Captured revisions can show how official wording changed over time. |
| Deletion events | Captured deletion events retain context no longer visible on the public channel. |
| Reactions | Likes and reactions on and by official accounts can be discoverable. |
| Images & video | Shared media, live streams and stories may form part of the relevant context. |
| Direct messages | Messages involving official business may be in scope under agency policy. |
| Metadata | Timestamps, account identity and version history support contextual review. |
The people behind the record
Communications moves quickly. Records review stays connected.
One captured chronology gives public-information and records teams a shared source while each team follows its own responsibilities.
Illustrative editorial images. The people and settings shown are not Brolly customers, agencies or endorsements.
State by State
Public-records guidance,
state by state.
Select your state for its statute, response framework and reviewed guidance. Requirements vary by jurisdiction, agency, content and request.
Find your state
Public Records ActState
How Brolly Helps
Preserve the chronology.
Support the response.
Connected official channels, one captured chronology.
Brolly captures supported activity from connected accounts, including posts, public comments, replies, edits, deletion events and media available through the connected platform.
- Ongoing capture from supported connected channels
- Edits & deletions preserved with full version history
- Metadata, timestamps & checksums for chain of custody
Search and export.
Ready for authorized review.
Records teams can search captured activity, review the chronology and prepare structured exports for the agency's established request, redaction and disclosure process.
- Saved searches for recurring agency workflows
- One-click export with edit/delete history included
- Activity logs supporting authorized review
Give every team the same source record.
Communications can continue serving the public while records staff and counsel review captured context without asking every department to maintain separate screenshots and spreadsheets.
- Shared chronology for records, communications and counsel
- Policy-based retention applied automatically
- Pricing that scales from a single clerk to a state agency
Supported platforms
Facebook, Instagram, Threads, X, YouTube, LinkedIn and TikTok.
Data & exports
PDF, CSV/JSON and full media bundles, exported in one click.
Integrity evidence
Digital checksums and activity history support record review.
Beyond screenshots
Metadata, timestamps, edit history — everything screenshots miss.
Public channel → authorized record
One public update. One connected chronology.
This fictional scenario explains how a public conversation and a retained government record stay connected without representing an exact application screen.
Capture
+ context
+ context
Source and chronology stay connected
Record GOV-0812Retained
Source capturedOfficial account, timestamp, post and media context retained.
Revision preservedChanged access wording remains connected to the original capture.
Agency reply connectedThe resident question and public response stay in chronology.
Brolly supports capture, retention configuration, search and export. The agency and its authorized officials determine record status, schedules, exemptions, redaction and disclosure.
The Gap
What independent capture adds to the workflow.
Requirement
Manual methods
Brolly
Public comments & replies
Only what staff choose to save
Captured from supported connected channels
Edits & deletion events
May disappear from the public view
Retained in the captured chronology
Metadata & timestamps
Screenshots may omit source context
Stored with the captured activity
Integrity evidence
Dependent on manual handling
Checksums and activity history
Request review
Search across separate files and platforms
Saved search and structured export
Retention configuration
Ad hoc folders and drives
Policy-based rules set by the agency
Documented controls for agency assessment.
Brolly is ISO/IEC 27001:2022 certified and CSA STAR registered. Security documentation is available to support your agency's assessment process.
ISO/IEC 27001:2022AES-256 at restTLS 1.2+Activity historyRole-based access
Common Questions
Records officers ask. We answer.
Can official social media become a public record?
Yes. Content created or received in the course of official business may fall within a jurisdiction's public-records law. The classification depends on the content, context, applicable law and agency policy.
Why use independent capture rather than screenshots?
Screenshots can be useful references, but they may omit metadata, revision history, deletion events and surrounding conversation. Independent capture can preserve those elements from supported connected channels.
Can public comments and agency replies be in scope?
They may be. Agencies should apply their jurisdiction's law, approved schedules and policy to determine which public interactions are records and how long they must be retained.
Does Brolly decide what must be disclosed?
No. Brolly supports capture, search, review and export. The agency and its authorized officials determine record status, exemptions, redaction and disclosure.
How does onboarding begin?
The agency identifies official accounts, confirms supported connections, configures access and retention settings, and validates capture before relying on the workflow.
Not ready for a trial? Book a 20-minute consultation.
Walk through your current channels, capture process and request workflow with the Brolly team. Legal and policy decisions remain with your agency.
Be ready before the request arrives.
See how connected capture, revision history and structured exports can support your agency's established process.