Terms of use

US-market edition · Draft of August 6, 2026 · Provided by Brolly Australasia Pty Ltd (ABN 66 633 439 577)

Draft for legal review. This US-market edition awaits counsel confirmation of governing law, dispute resolution and consumer-law provisions. It does not yet replace the published terms.

1. Agreement

These terms govern your use of the Brolly website (brolly.io) and the Brolly platform (app.brolly.io). By creating an account, starting a trial or using the platform, you agree to these terms on behalf of yourself and, where applicable, the organization you represent. If you do not agree, do not use the website or platform.

2. Definitions

"Brolly," "we," "us" — Brolly Australasia Pty Ltd and its affiliates.
"Platform" — the Brolly software-as-a-service applications, including Archive, Insights, Protect and Monitoring.
"Customer Data" — content and records captured from your connected social media accounts, and information you submit to the platform.
"Record" — a single captured item (a post, comment, reply, reaction event, edit or deletion), the unit on which plans are sized.
"Order" — your plan selection, whether self-serve or under a signed agreement.

3. Your account

You are responsible for the accuracy of registration information, the security of credentials, and the acts of users you authorize. You must have authority over — or authorization to connect — each social media account you connect to the platform. Notify us promptly of any unauthorized use.

4. Plans, trials and payment

Plans are priced in US dollars and sized by monthly records volume, as described on the pricing page or in your Order. Unless your Order states otherwise: fees are billed in advance on a recurring basis; your price is guaranteed for 12 months from signup; taxes required by law are additional. Trials are free for 30 days, require no payment method, and convert only if you subscribe.

If your archived volume consistently exceeds your plan, we will contact you about a plan that matches your usage. Capture is not interrupted while that conversation happens.

5. Your use of the platform

You agree to use the platform only for lawful recordkeeping, insight and moderation purposes; to comply with the terms of the social media platforms you connect; and not to attempt to disrupt, reverse engineer, resell or misuse the service, or to use it to violate any person's rights.

6. Customer Data and ownership

Customer Data is yours. You grant Brolly the limited rights needed to capture, store, process, display and export it in operating the service. We never sell Customer Data or share it with third parties except as needed to provide the service or as required by law. Our privacy policy describes our data handling in detail.

7. Intellectual property

Brolly retains all rights in the platform, website, documentation and branding. You receive a limited, non-exclusive, non-transferable right to use the platform for your organization's internal purposes during your subscription. Feedback you provide may be used to improve the service without obligation.

8. Copyright complaints

If you believe content on our website infringes your copyright, send a notice identifying the work, the material complained of and your contact details to the address on the contact page. We respond to valid notices, including those under the US Digital Millennium Copyright Act.

9. Security and availability

We maintain the technical and organizational measures described in our Trust & Security Center, and service commitments described in the service level agreement. You are responsible for maintaining independent copies of any data you export.

10. Disclaimers

The platform is provided "as is" to the maximum extent permitted by law. Brolly provides recordkeeping software, not legal advice; determining your organization's legal obligations remains your responsibility. Capture depends on third-party platform APIs, which may change in ways outside our control; where that happens we work to restore coverage promptly.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental or consequential damages, and Brolly's total liability under these terms is limited to the fees paid in the 12 months before the claim. Nothing in these terms excludes liability that cannot be excluded by law, including non-excludable rights under applicable consumer legislation.

12. Termination

You may cancel at any time effective at the end of the current billing period. We may suspend or terminate for material breach on notice. On termination you may export your Customer Data for 30 days, after which it is deleted per our retention practices.

13. Governing law

[Governing law and dispute-resolution provisions for the US-market edition are pending legal review.]

14. Changes

We may update these terms; material changes are notified through the platform or by email, and the updated date above always reflects the current version.