What is social media archiving — and other honest questions.

Social media archiving is the automatic capture and preservation of an organization’s social media activity — posts, comments, replies, reactions, edits, deletions and media — as complete records with metadata intact. Unlike backups or screenshots, an archive is built to be searched, verified and produced on demand.

For government bodies, generally yes: content created or received in the course of official business can qualify as a public record under federal law and the public records laws of all 50 states — regardless of the platform it lives on. Content and context matter, and exemptions may apply, so agencies should confirm specifics with their records officer or counsel.

Records "received" in the course of official business are generally within scope — which can include public comments and replies on official accounts, even ones their authors later delete. That is why capture must happen in real time: by the time a request arrives, the deleted comment is otherwise gone.

It depends who you are. Government agencies answer to the Federal Records Act, FOIA and state public records laws. Broker-dealers and advisors answer to FINRA Notices 10-06 and 11-39 and SEC Rule 17a-4. Courts also expect authentic, complete records under the rules of evidence. Our industry pages cover each framework in plain English.

Failed or late records responses, spoliation problems in litigation, penalties and adverse findings — and the quieter cost: losing the public’s trust when your organization cannot account for its own communications. When you publish on a third-party platform, you control neither the content’s fate nor the platform’s retention. An archive puts that control back.

Under an hour. Connect your accounts, confirm retention settings, and capture begins immediately. No software installs, no browser extensions.

Plans are sized by one number: the records you archive each month. Every plan includes unlimited accounts, unlimited users, unlimited storage and every feature. Prices are in USD and guaranteed for 12 months. See the pricing page for tiers.

Yes — 30 days with every feature enabled, unlimited accounts, and no credit card required.

Records officers and clerks handle search and export; communications teams use capture, monitoring and moderation daily; counsel and compliance pull audit logs when requests or disputes arise. Role-based access keeps each to their lane.