Stay compliant, protect your community, and prove it. Every comment, reply, reaction and post your agency touches could be a public record under the California Public Records Act (CPRA) — and if a citizen requests them, the clock starts. Are you confident you could produce them in time?
BrollyManual methods like screenshots miss metadata, timestamps, edits and deletions — and scrambling to pull posts from multiple platforms manually is not a process that fits inside a 10-calendar-day window.
That's 10 calendar days. Not "when we get around to it." With Brolly, the searching and compiling become one afternoon.
Social media content created or received in the course of official business is legally considered a public record in California. Here is what defines your obligation:
Gov. Code § 7920.000 et seq. (recodified from § 6250) — defines public records broadly, extending to posts, comments, replies, reactions, edits, deletions, and shared images or videos created or received in the course of official business.
Under Gov. Code § 7922.535, Determine within 10 calendar days whether disclosable records exist and notify the requester; a 14-day extension is available in unusual circumstances.
California has no dedicated records ombudsman — access disputes go to court. That raises the stakes: the first independent review of your records practice may be a judge's, with attorney's fees on the line.
Gov. Code § 54950 et seq. demands openness and accountability in government. Because public discussion now happens in comment threads, a defensible social media archive is part of demonstrating open-meetings compliance too.
Everything below, with metadata and timestamps intact — including content edited or deleted after posting:
Watch how California counties, cities & municipalities and public agencies use Brolly to turn everyday social media activity into compliant, produce-on-request public records.
Brolly captures every record, prevents risks, and delivers insights that strengthen community trust.
Every social media interaction — posts, comments, edits, deletions and attachments — automatically captured. With complete metadata, timestamps and digital checksums preserving chain of custody, counties can fulfil CPRA requests in minutes through one-click exports to PDF, CSV/JSON and media files.
The Ralph M. Brown Act demands openness and accountability. Because today's public discussions often happen on social media, Brolly provides the defensible archive counties need to uphold transparency, protect trust, and demonstrate compliance with state law.
California's public-records law requires timely responses. Brolly streamlines fulfilment by letting records custodians and records staff run saved searches, apply filters for edits and deletions, and export complete packages (PDF, CSV/JSON and media) in seconds — cutting response times from days to minutes.
Government agencies face increasing legal discovery, audit reviews and public scrutiny. Brolly provides a complete, immutable record of social media activity — with full metadata, edit/delete history and chain-of-custody logs. Respond to audits, litigation or appeals with defensible evidence that stands up in court.
Brolly doesn't just archive records — it actively protects your county by detecting harassment, hate speech, threats and misinformation in real time. Identify potential safety risks to staff, officials and residents, and take proactive steps to safeguard your community and reputation.
The same archive that keeps you compliant shows what residents actually engage with. Analytics across every channel help communications teams serve the community better — turning a legal obligation into an operational asset.
Failing to capture social media records exposes California public sector organizations to penalties, lawsuits, negative media attention — and most damaging of all, the loss of public trust.
Wrongful denial or late production under the CPRA can mean court orders, attorney's-fee liability, and adverse findings — and the first independent review of your records practice may be a judge's.
Litigation, audit reviews and appeals demand complete records with edit/delete history and chain of custody. Screenshots don't survive scrutiny.
A records failure becomes a transparency story. Rebuilding resident confidence costs far more than keeping the record in the first place.
Sheriff's offices, clerks, mayors, highway departments, election commissions — every official account, one archive.
From metro communications teams to a single town clerk running two Facebook pages — sized and priced accordingly.
School districts, utility districts, transit authorities, housing authorities and boards — all subject to the CPRA.
"If the Chief Archivist asks me are we compliant, I can say with certainty, 'Yes, we are compliant.'"
"Brolly captures all of our social media, including the edits and deletions… It just operates in the background, storing our records in full compliance. We've got this sorted now."
"See everything in one place with 24/7 social records management. Brolly makes it easy to export, is locally supported and a delight to use."
Social media comes with legal responsibilities. This free guide brings together the key federal and California legislation in one easy-to-read reference — helping your agency understand its obligations and manage social media records with confidence.
PDF · no credit card · straight to your inbox
Brolly is ISO 27001 certified — the international gold standard for information security management. Your records are encrypted in transit and at rest, stored immutably with digital checksums, and covered by complete audit trails.
State-by-state guidance on social media archiving laws for government agencies.
Every day your public sector organization communicates on social media, you're creating public records. Are you confident you could produce them tomorrow?
Consultation is free, no commitment — records officers welcome.
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